Roadside Audit Test Blog

How do I initiate a Digital Service Request?

Admin — Wed, 10 Jun 2026 07:54:18 GMT

How do I initiate a Digital Service Request?

Provide faster, more direct support to your policyholders by initiating a roadside request for them. Here's how:

How do I refer a Service Provider?

Admin — Wed, 10 Jun 2026 07:53:26 GMT

How do I refer a Service Provider?

Recommend trusted local service providers for the Agero network by filling out the referral form. Your referrals help us enhance coverage and deliver exceptional roadside assistance.

How should a customer request roadside assistance when they need it?

Admin — Wed, 10 Jun 2026 07:52:15 GMT

How should a customer request roadside assistance when they need it?

For the best service, customers can request roadside assistance through the State Farm mobile app.

How do I assist a policyholder who needs assistance obtaining a Lyft voucher?

Admin — Wed, 10 Jun 2026 07:50:37 GMT

How do I assist a policyholder who needs assistance obtaining their Lyft voucher?

Alternative transportation benefit is offered to qualifying State Farm policyholders. Lyft does not guarantee service for customers stranded on a highway or freeway and services may not be available in all locations. There is no additional cost to the policyholder for this benefit. These services are offered through Lyft.